Shipping & Delivery
Usually it takes us 1-3 business days depending on current demand. In some cases it can takes us up to 6 days when the order is placed close or during holiday season, and when we experience a high demand. *Shipping speeds are based on carrier transit times and do not include the time it takes to handle and pack a shipment.
Here is the good news, shipping is very inexpensive in our store, FREE USA shipping and $2.75 outside the USA.
*We offer same day processing time in both cases for an extra fee.
In some occasions we would run a FREE item promotion, in those cases the customer would cover the shipping cost depending on the number of items in the cart and the shipping address, shipping fees will be calculated at checkout.
It really depends on where are you located but here is a good ATA after your order has been shipped:
🇺🇸 USA: 12-21 days
🇨🇦 Canada, 🇬🇧 United Kingdom, and 🇦🇺 Australia: 16-26 days
🇯🇵 Japan: 18-26 days
🇮🇹 Italy, 🇪🇸 Spain, 🇫🇷 France: 20-28 days
🇳🇴Norway, 🇳🇱 Netherlands, 🇸🇪 Sweden: 20-25 days
🇧🇷 Brazil, 🇲🇽 Mexico, 🇦🇷 Argentina, 🇨🇱 Chile: 30-50 days
🇹🇭 Thailand: 14-24 days
🇲🇾 MALAYSIA: 18-30 days
Rest of the world: 27-39 days
WHAT HAPPENS WHEN YOU BUY FROM US
You Buy We Donate
We are a for profit organization so yes, we make a profit from your purchase. But we don't stop there, we are committed to give back to the community that we love.
What we do
Every months we'll make a contribution of 100$ to Pet Related causes.
We will focus mainly on individual cases that desperately need help. Believe it or not, there are many individual GoFundme Campaigns with the goal of helping a 4 leg friend to survive, to help his/her parents to cover his/her medical expenses, or to make their life a little better.
It breaks our hearts every time we see pets suffering and we don't want to feel powerless, we wanted to make a difference in someone's life, and we know we can. 100$ may not seem much but in some cases it means a lot.
These pet owners are looking for help and we want this community that we are part of to step up and help.
Want to help more?
You have help already with your purchase but if you want to do more here are a few ways you can help:
- Go to GoFundme and search for pet related causes, read their stories and connect with them, if it is within your possibilities make a personal contribution
- If you can't help financially, then share the link to the cause on your Social media account, right now there are hundred of people within your reach just with the click of a button
- Email us at email@example.com if you know of any case that you would like us to help