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    FREQUENTLY ASKED QUESTIONS

    PROCESSING TIME

    Q. What is it?
    Q. How long does it take?
    Q. Can I speed up the processing time?
    Q. After processing has my order been shipped?

    PROCESSING TIME

    Q. Do you ship worldwide?
    Q. Where do you ship from?
    Q. How long does shipping take?
    Q. How much does shipping cost?

    ORDERING MULTIPLE ITEMS

    Q. If I order multiple items would they come together?

    TRACKING MY ORDER

    Q. How can I track my order?
    Q. My tracking information is empty or it says "tracking does not exist"
    Q. My order says "delivered" but i haven't received my items
    Q. It's been many days and my order has not been delivered

    REFUNDS

    Q. What is your return policy?
    Q. How do I request a refund?
    Q. When would I receive my refund?

    RETURNS

    Q. Do I have to pay for shipping when returning an order or an item?
    Q. Where should I ship the item back to?

    CHANGING MY ORDER

    Q. I made a mistake can I change my order?

    PAYPAL ORDERS

    Q. I haven't received my order, should I open a claim with PayPal?
    Q. Can I pay with PayPal?